Orders — Frequently Asked Questions
Can I create an order without adding the customer first?
Yes. When creating a new order, tap Add New Customer in the customer selection step to create the customer on the spot.
Can one order have multiple garments?
Yes. You can add multiple garment items within a single order and manage them together under one delivery date and price.
Can I change the delivery date after creating an order?
Yes. Open the order, tap Edit, update the delivery date, and tap Save.
How do I cancel an order?
Open the order, tap Update Status, and select Cancelled. The order is kept in your records with a Cancelled status.
Can I restore a cancelled order?
Yes. Open the cancelled order, tap Update Status, and set it back to Pending or In Progress.
What happens to measurements when I delete an order?
Measurements saved to the customer's profile are not affected. Only the order itself is removed.
Can I duplicate an order for the same customer?
Currently, orders cannot be duplicated directly. Create a new order and select the same customer — their saved measurements will be available to attach.
How do I filter orders by status?
On the Orders screen, use the filter tabs at the top to view All, Pending, In Progress, Ready, or Delivered orders.
Can I add a note or special instruction to an order?
Yes. When creating or editing an order, use the Notes field to add any style, fabric, or design instructions. These notes are visible when you open the order.
Still have questions? Visit the Contact Support page to reach our team.